💛 Contact Us
Get in touch with our support team. We're here to help with your questions and feedback about Take Profits.
Support Status
Support is by email only. Use this form or the support address below. Replies depend on the request; no response time is guaranteed.
Send us a Message
Email Support
Get detailed help via email
Support Hours
Unavailable
Email is monitored when support is available. We do not offer live chat or guaranteed reply times.
❓ Frequently Asked Questions
How do I reset my password?
Go to the login page and click "Forgot Password". Enter your email address and the configured mail transport will send a reset link. This deployment expires reset links after 60 minutes.
How do I upgrade my subscription?
Visit Plan Availability or the Membership section in your Account Dashboard. A paid checkout option appears only when its Stripe price is configured for this deployment.
Why are my alerts not working?
Verify that the asset has a current source-backed price and that the alert uses a supported price-above or price-below condition. Alerts without a current sourced quote remain unavailable rather than evaluating against a fallback price.
Can I cancel my subscription anytime?
When a Stripe subscription is attached to your account, the Account Dashboard can schedule cancellation at the end of the provider-reported billing period. Subscription management otherwise reports that it is unavailable.